Fixed
Re: Report 4615293
Sent to Northumberland County Council less than a minute later. FixMyStreet ref: 6542358.
After many telephones and conversations I received an email re report 4615293 that the cleaning of the six drains had been fixed. Asked to explain how, to date I have had no reply. For the record I have cleaned out the six drains this morning at 75 years of age. I would be grateful if you could tell me when the council will be doing this.
Updates
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Thank you for contacting us about an issue with a drain.
Our inspection teams will review your report within 10 working days.
We will investigate drain reports that relate to the following:-
- Where cars are having to drive on the opposite side of the road due to a blocked drain
- Where pedestrians are having to walk off the pavement into the road due to a blocked drain
- Where the road is not passable due to blocked drains
- Where surface water from the highway is entering business premises
- Where surface water from the highway is entering private property
- Where there is a build-up of surface water at a bus stop
- Where there is a build-up of surface water at pedestrian crossings
Below are some examples of blocked drains:
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Great news, we have an update.
Your report has been passed to the inspection team for assessment.
We will provide an update once the inspection is complete.
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Great news, we have progress on your report.
Our inspection team have completed their investigations and instructed repairs to be completed. At this time the repair does not meet our immediate repair criteria.
We have added this repair to our future schedule of works.
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Great news, we have an update.
We've completed our investigation and works are now planned. We aim to complete repairs within 14 working days.
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Works Instructed
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Great news, we are pleased to tell you your report has now been resolved.
Thank you for helping us fix this.
This report is now closed to updates from the public. You can make a new report in the same location.